Modivcare

What Modivcare is for

Modivcare is a medical transportation app for members whose benefit plan includes Modivcare services. It is designed for arranging and managing non-emergency rides to eligible appointments without calling a care centre. That makes it most relevant to people who already receive transportation support through a participating health benefit plan, rather than to anyone looking for a general ride-booking app.

What you can manage

The app brings Modivcare transportation tasks into one place. Eligible members can schedule non-emergency transportation and manage those arrangements through the app. The service is tied to a member’s benefits, so access and usefulness depend on whether the relevant plan participates.

Mileage reimbursement

Members who drive themselves to appointments have a separate use case: they can submit claims for mileage reimbursement. This may make Modivcare worth keeping even when a member does not need a booked ride for every visit. The reimbursement option is intended for eligible members and is not presented as a general expense tracker.

Account and adoption notes

The app is published by Modivcare in the Medical category and has 100,000+ installs. Its average rating is about 4.47 from 25,421 reviews, suggesting substantial use, though the rating alone does not confirm that it will work with your plan. One important limitation is that an existing Member Services website account cannot be used to sign in to the app. If you are comparing it with another way to arrange covered transportation, confirm plan eligibility and account access before treating the app as a replacement for phone or web support.